[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$Eni-iGaPHC":3},{"id":4,"title":5,"status":6,"offlineReason":7,"content":8,"pv":9,"great":10,"publishTime":11,"seoTitle":12,"seoKeywords":13,"seoDescription":14,"seoKeywordsList":7,"tagIdList":7,"tagList":7,"nextNewsFlashInfoBO":7,"relatedHotSearchId":7,"interpretation":15,"suggestion":16},"222909","Tokopedia售后新规：商城退货期限延长至15天",2,null,"Tokopedia近期连续调整售后规则，卖家需同步更新应对方案。\u003Cbr>首先，自11月2日起，Tokopedia Mall商城订单的退货退款申请窗口期由6个自然日延长至15个自然日，买家收货后拥有更长的售后申请时间。该调整仅适用于Mall订单，普通非商城订单仍维持6天时效。由于售后工单周期相应延后，卖家需持续关注跨周期的退货退款申请。\u003Cbr>其次，自11月4日起，Tokopedia针对部分特定品类优化售后机制，符合条件的类目由“退货退款”调整为“仅退款”。买家在满足条件时可直接获得退款，无需寄回商品，原退货退款入口同步关闭。","54","0","2026-11-05 10:14:33","Tokopedia售后新规：商城退货期限延长至15天_跨境快讯","","Tokopedia近期连续调整售后规则，卖家需同步更新应对方案。\u003Cbr>首先，自11月2日起，Tok","Tokopedia商城退货期延长至15天及特定品类改为仅退款，显著拉长了售后周期并增加了资金占用与货损风险。这迫使卖家重新评估印尼市场的履约成本结构，对现金流管理和逆向物流能力提出更高要求。","建议优化定价策略以覆盖潜在货损，严格筛选高价值或易碎品参与“仅退款”类目。加强客服响应机制，提前处理跨周期工单；同时关注库存周转，避免长尾滞销，必要时调整备货节奏以缓解资金压力。"]