首先,您需要登录Google Ads账户,查看账户的通知或警告信息。Google会在通知中解释封号的原因,并提供申诉的相关链接。通常,封号原因会在“账户设置”或“账户状态”页面中清晰显示。
点击广告账户上方封号提示右侧的“联系我们”
Google提供了在线申诉表单。在表单中,您需要简要说明:
提交申诉后,Google通常会在几天内进行审核,可能会要求您提供更多信息。如果审核通过,您的账户将被恢复使用。如果申诉被拒绝,您可以再次尝试申诉,或者联系Google支持团队寻求帮助。
Dear Google Ads Team,
I hope this message finds you well.
I am the account holder for [Company Name/Personal Name], with Google Ads account ID: [Account ID]. I am writing to appeal the suspension of my account and to request a review of my account status.(我是[公司名称/个人名称]的广告主,Google Ads账户ID为:[账户ID]。我写此信是希望能够申请对我账户封禁的申诉,并请求您重新审核我的账户。)
I understand that Google has strict policies for using the advertising platform, and the suspension of my account may have been due to [explain the suspected reason for the suspension, e.g., "payment issues", "policy violations", etc.]. After reviewing the issue thoroughly, I have taken the following corrective actions to ensure full compliance with Google Ads policies moving forward:(我理解贵公司对于广告平台的使用有严格的政策要求,封禁我的账户的原因可能是因为[说明您认为的封号原因,例如“支付问题”、“违反广告政策”等]。经过深入检查,我已经采取了相关的改进措施,并确保今后遵守Google Ads的所有广告政策和规则。具体改进措施如下:)
[列举您采取的措施][List the actions you have taken]
[列举您采取的措施][List the actions you have taken]
[列举您采取的措施][List the actions you have taken]
I sincerely hope that your team will review my account again and restore my advertising privileges. My team and I are committed to fully complying with Google Ads policies, and we will ensure that similar issues do not arise in the future. If you require any additional information or have further questions, I am happy to provide further clarification.(我真诚希望贵团队能够重新审核我的账户并恢复广告投放权限。我的团队和我会全力遵守Google Ads的广告政策,并确保未来不再发生类似情况。如果您需要进一步的信息或有任何问题,我愿意提供更多的详细说明。)Thank you for taking the time to review my appeal. I look forward to your positive response.(感谢您在百忙中审阅我的申诉请求,期待您的积极回应。)
Best regards,
[Your Name]/[Company Name] (if applicable)
[Contact Information]
[Date]